PRIVACY AND SECURITY POLICY

www.vitisfera.co website, which is operated by VITISFERA KOZMETİK SANAYİ VE TİCARET LİMİTED ŞİRKETİ (Company) operating at ATATÜRK MAH. TURGUT ÖZAL BLV. AĞAOĞLU SKY TOWERS A BLOK NO: 2 A İÇ KAPI NO: 141 ATAŞEHİR/ İSTANBUL address, respects the privacy of your information and therefore the purposes for which this information is used are shared below. Providing a number of personal information including but not limited to name, surname, gender, age, username and password, e-mail, identity, address, credit/bank card numbers, expiration date, security number, order recipient information, which may change according to needs, is mandatory depending on the transactions performed. This information will be protected under strict security and confidentiality standards. You can visit the company website pages without providing any personal information, get information about our products and services, read our presented reports, and benefit from our human resources and other detailed services. If you provide your private information, this information will not be shared with a third party or company without your knowledge or consent or unless there is a legal obligation. This information will be protected with our highest security and confidentiality standards. You can read our Disclosure Text regarding the processing and use of this information.

Only product/service application and purchasing purposes are entered in the forms on the www.vitisfera.co website. www.vitisfera.co will not share the information in question with any third party, institution or organization without the approval of the customers or unless there is a legal obligation.

Our website does not provide links to other websites. The commitments in our privacy policy are only valid within our website and do not cover other websites. The privacy guarantee and terms of use of other websites that will be accessed via links from our website are valid for those sites. www.vitisfera.co is not responsible for the information usage, ethical principles, confidentiality principles, quality and service quality of other websites that are accessed from our website for advertising, banner, content purposes or any other purpose, and any material or moral damages and losses that may occur on these sites.

Customer information may only be disclosed to official authorities if this information is requested by official authorities in accordance with the procedure and in cases where it is required to make a statement to official authorities in accordance with the provisions of the mandatory legislation in force. Only the Customer can access all the information that the Customer enters into the system and only the Customer can change this information. It is not possible for anyone else to access and change this information.

Since we constantly make changes and improvements on our systems and services in order to provide you with better service, it may be necessary to make changes to these Privacy Policies from time to time. Therefore, we reserve the right to revise or change the content of this Privacy Policy in any way and at any time. Your use and/or continued use of any part of the Website following a change notification regarding the Privacy Policy will be considered as your acceptance of the change in question.

The website and its affiliates, partners and related employees, officers, directors or insurance agents shall not be liable to you for any costs, damages (including special, incidental, indirect or punitive damages) or liabilities that may arise from the collection, use, transmission, processing or storage of your personal information obtained by us or arising from your access to or use of the website.

Our Company is not responsible for any direct or indirect damages and expenses that may arise as a result of any error, interruption, delay in information transmission, computer virus, line and/or system failure that may occur during the use of our site.

The copyrights regarding the information, materials and their arrangement on our site belong to our Company. All copyrights, registered trademarks, patents, intellectual and other property rights regarding the information and materials contained in our site are reserved by our Company. No person/organization may use a certain part of our site on another website or establish a link from another website to our site without the prior written permission of our Company.

If personal data is damaged or passed on to unauthorized third parties as a result of attacks on the Company's system despite the Company taking the necessary information security measures, the Company immediately notifies the relevant data owner and the Personal Data Protection Board and takes the necessary measures. If you would like to get more information about our privacy policy, you can always contact us through our call center and other communication channels.

PAYMENT SECURITY

Our payment infrastructure system is under the assurance of PAYTR, which has the most reliable payment infrastructure in Turkey. Detailed information about PAYTR's payment security is as follows.

With its advanced PCI DSS-compliant technical infrastructure and experienced staff in the field, PayTR ensures both the payment security of companies and the card security of company customers.

FRAUD PREVENTION

Fraud in online payments is an issue that must be handled professionally. As the most established organization in the sector, we keep the rights holders safe with our special applications that are far above the standards in the field of fraud. PayTR infrastructure has been developed with numerous filters on a sector basis against fraud. In addition, payments made by fraud monitoring personnel are checked and transactions are not approved in suspicious cases.

CARD SECURITY

PayTR has taken all necessary precautions for your customers to make payments in a secure environment with its SSL certified payment page and PCI-DSS compatibility. Thus, PayTR reduces the concerns that your customers may have while making payments and increases your payment conversion rate.

THE SECURITY MEASURES OF OUR E-COMMERCE SYSTEM ARE AS FOLLOWS;

1- Firewall

2- 256 Bit SSL Certificate

The abbreviation of the word SSL is Secure Sockets Layer. SSL is an encryption system that ensures the security of user information visiting the site, not the security of the site itself.

3- Special Encryption Application

If you have any questions about this Privacy Policy or if you want information about you or your preferences to be updated, you can reach us by e-mail at www.vitisfera.co or by phone at 0533 374 23 40. You can also write to the address below:

VITISFERA KOZMETİK SANAYİ VE TİCARET LİMİTED ŞİRKETİ

Attention: Customer Relations Department

ATATÜRK MAH. TURGUT ÖZAL BLV. AĞAOĞLU SKY TOWERS A BLOK NO: 2 A İÇ KAPI NO: 141 ATAŞEHİR/ İSTANBUL